This Privacy Policy describes how jewelrysors (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.
“Personal Information” means information that can identify you directly or indirectly.
Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support.
1) Device Information
Examples: browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and how you interact with the Site.
Purpose: to load the Site properly, improve performance, and run analytics to optimise the Site.
Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure: shared with service providers such as Shopify and our CRM/operations tools (if used).
2) Order Information
Examples: name, billing address, shipping address, payment details (including credit card information), email address, phone number.
Purpose: to fulfil your order, process payments, arrange shipping, send confirmations/invoices, communicate with you, screen for potential fraud, and provide marketing communications where permitted and aligned with your preferences.
Source: collected from you.
Disclosure: shared with Shopify and essential payment/shipping partners as needed to complete your purchase.
3) Customer Support Information
Examples: contact details and order-related information you provide when requesting help.
Purpose: to provide customer service and resolve issues.
Source: collected from you.
Disclosure: shared with Shopify and other support tools as necessary.
Minors
The Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share Personal Information with service providers that help us operate our business and fulfil our contracts with you. Examples include:
- Shopify (store platform): https://www.shopify.com/legal/privacy
- We may disclose Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you.
Google Analytics may be used to understand how visitors use the Site:
- Google privacy: https://policies.google.com/privacy
- Opt out: https://tools.google.com/dlpage/gaoptout
We may share information about your Site activity, purchases, and interactions with ads with advertising partners, sometimes through cookies or similar technologies (subject to consent requirements based on your location).
To learn more about targeted advertising, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt out of targeted ads:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance: http://optout.aboutads.info/
Using Personal Information
We use your Personal Information to provide our services, including: offering products for sale, processing payments, shipping and fulfilment, and providing updates about products and promotions where permitted.
Lawful Basis (GDPR)
If you are located in the European Economic Area (EEA), we process your Personal Information under one or more of the following lawful bases:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Protection of vital interests
- Public interest tasks
- Legitimate interests (where not overridden by your rights)
Retention
We retain your Personal Information as necessary to provide services, comply with legal obligations, and maintain business records. When you place an order, we keep Order Information unless and until you request deletion, where legally permitted.
Automatic Decision-Making
If you are an EEA resident, you may object to decisions based solely on automated processing (including profiling) when it produces legal or similarly significant effects.
Shopify may use limited automated systems for fraud prevention (for example, temporary deny-lists of IP addresses or payment cards associated with repeated failed transactions).
Your Rights (GDPR)
If you reside in the EEA, you have the right to:
- Access the Personal Information we hold about you
- Request correction, update, or deletion
- Request data portability
- Object to certain processing
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, contact us using the details below.
Your Personal Information may be processed initially in Ireland and later transferred outside Europe (including to Canada and the United States) for storage and processing. For details on Shopify’s GDPR practices:
https://help.shopify.com/en/manual/your-account/privacy/GDPR
Cookies
Cookies are small data files stored on your device. We use cookies for essential site functions, analytics, and marketing.
Cookie duration depends on whether it is session (ends when you close your browser) or persistent (remains until it expires or is deleted). Many cookies expire between 30 minutes and 2 years.
You can control cookies through your browser settings. Blocking cookies may affect site functionality. Learn more at: www.allaboutcookies.org
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not change our data practices when such a signal is detected.
Changes
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page.